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You can return the item (s) you do not like. The return must be made within 14 days of the delivery date, in its original condition and packaging (shoe box, labels, accessories, etc ...). Items returned incomplete, damaged, damaged, dirty or soiled by the customer will not be refunded.
We reserve the right to refuse any product that would not be returned to us in its original packaging and / or that would have been used or Degradation such that it would no longer be marketable (including packaging).
The buyer is responsible for the return of the goods to POLE DANCE SHOPPING, so he must be able to prove his shipment (tracking number) and take all necessary measures (insurance, for example) to offset the risks inherent in transport: deteriorated merchandise , Lost or stolen.
Upon receipt of your package, we will refund within 10 days the item (s) returned by credit on your credit card or within 30 days by check if your order has been paid by check , With the exception of return costs (Article L121-20 of the Consumer Code).
The shipping costs of your return will be in our charge in the event of an error of our services, and at your expense in the contrary case. In the case of an exchange, the shipping costs of re-shipment will be at our expense within the limit of one exchange per order.
Return an item :
To return an item, simply download, print and fill out the RETURN VOUCHER here:: RETURN FORM
For Xpole and Lupit products, please contact us beforehand!